Question 1

What is Alora Recovery?

Accepted Answer

Alora Recovery is a fully accredited medical detox and residential treatment center in Fort Lauderdale, Florida. We provide 24/7 clinical care for adults seeking safe, dignified recovery from substance use.

Question 2

Where are you located?

Accepted Answer

We are located at 2331 NE 53rd Street, Fort Lauderdale, FL 33308. We serve the broader South Florida region including Hollywood, Pompano Beach, Boca Raton, and Coral Springs.

Question 3

Is Alora private and confidential?

Accepted Answer

Yes. Your privacy is protected under HIPAA and Florida state law. We never disclose your presence or treatment to anyone without your explicit written consent.

Question 4

How do I get admitted?

Accepted Answer

Call us 24/7 at (954) 869-9759. An admissions specialist will conduct a confidential assessment, verify your insurance, and arrange transportation. Most clients are admitted within 24 hours of first contact.

Question 5

What should I bring?

Accepted Answer

Comfortable clothing, personal toiletries (no alcohol-based products), prescribed medications in original containers, and personal items that bring you comfort. We provide linens, towels, and all amenities. A full packing list is sent at confirmation.

Question 6

How long does treatment last?

Accepted Answer

Medical detox typically lasts 5–10 days depending on substance and individual factors. Many clients continue into 30, 60, or 90-day residential care. Your clinical team will help determine the right length of stay.

Question 7

Do you accept insurance?

Accepted Answer

Yes. We accept most major insurance plans including Aetna, Magellan, MultiPlan, Beacon Health Options, Ambetter, and many others. Our admissions team will verify your benefits at no cost before you arrive.

Question 8

How much will treatment cost out of pocket?

Accepted Answer

Out-of-pocket costs depend on your insurance plan, deductible, and length of stay. We provide a clear cost breakdown after benefit verification — before you commit to anything.

Question 9

What if I don't have insurance?

Accepted Answer

Call us anyway. We can discuss self-pay options, payment plans, and connect you with financing resources. Lack of insurance should not be a barrier to care.

Question 10

What substances do you treat?

Accepted Answer

We provide detox and treatment for alcohol, opioids, benzodiazepines, stimulants (cocaine, methamphetamine, prescription), and cannabis. We also treat polysubstance dependence and co-occurring mental health conditions.

Question 11

Will I receive medication during detox?

Accepted Answer

Most clients receive medication-assisted treatment (MAT) calibrated to the substance and severity of withdrawal. Medications are used to keep you safe and comfortable, not to replace one dependence with another.

Question 12

Do you treat mental health conditions alongside addiction?

Accepted Answer

Yes. Our co-occurring disorder program treats anxiety, depression, PTSD, ADHD, bipolar disorder, and personality disorders alongside substance use, with clinicians trained in both.

Question 13

Can my family visit during treatment?

Accepted Answer

To minimize distractions and protect your focus on recovery, visitors are not permitted inside the facility. However, with your consent, our staff provides daily updates to designated emergency contacts, and phone access is available with staff approval.

Question 14

I'm a family member — how do I help my loved one?

Accepted Answer

Call us. We provide consultation for families navigating a loved one's substance use. We can also help you plan an intervention or coordinate admission when your loved one is ready.

Questions, answered.

General

Admissions

Insurance

Treatment

Family

Ready when you are.